Irish Water letting down customers – Fitzpatrick

Published on: 12 January 2016

Fianna Fáil Press Office
Mary Fitzpatrick
Dublin Central

11 January 2016

Irish Water letting down customers – Fitzpatrick

Fianna Fáil Dublin Central candidate Mary Fitzpatrick has accused Irish Water of “outrageous” behaviour in refusing to make their “first fix free” available to people with shared meters because they think it will be impossible to find the leak.

“This is outrageous, they still expect homeowners to pay for the usage. They should never have installed a meter in the first place if by their own admission the leak which will cause inordinate usage and inflated charges is impossible to fix,” said Ms Fitzpatrick.

The candidate had contacted Irish Water with a query from a constituent and the reply from Irish Water stated:

“Shared connection properties do not qualify for the First Fix Scheme, as it will not be possible to pin point where the leak is. The shared connection is a result of the original construction of the properties and as such is a private matter. For this reason if you wish to investigate the leak further, this would be a private matter between you and your neighbour.

“Assessed charges are set for one adult households at €160 and €260 for all other households, which will apply from now until the end of 2018. This will allow sufficient time for the metering of all properties where it is technically feasible.

“The owner/occupier is responsible for the maintenance for any water pipe work up to 225mm from the boundary of their property. Irish Water are responsible for the maintenance for any water pipe work beyond this point.”

Ms Fitzpatrick added: “once again Irish Water is completely unaware of the practicalities of modern living. It is grossly unfair to expect residents with shared meters to have to pay for the ‘First Fix’ and any related charges.”



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