Dooley demands that Ulster Bank address issues for tourists

Published on: 26 June 2012

Fianna Fáil Spokesperson on Transport, Tourism and Sport, Timmy Dooley TD, has called on Ulster Bank to immediately address the problems facing their customers who are currently abroad.

Deputy Dooley commented: “As we have heard today, this ugly episode with Ulster Bank will rumble on for a third week. This whole fiasco is wholly unacceptable and the fact Ulster Bank will take the best part of three weeks to sort out this mess leaves a lot of questions to be answered.

“One of my big worries about the lack of access to Ulster Bank services is the fact that customers who are currently abroad will be stranded without money. While some people may be able to manage at home for a few days without access to cash, the same cannot be said of those who are abroad.

“As we hit the high season for tourism, thousands of families throughout the country will have headed abroad for their annual holiday. Many of these will depend on ATMs for cash and while Ulster Bank drags its heels in sorting out this technical hitch, I fear that entire families may go days or weeks without money. This is not acceptable and Ulster Bank needs to act decisively and immediately to ensure no Irish people are left without money abroad or indeed at home.”

Deputy Dooley also called on the Central Bank to intervene and use its influence to put pressure on Ulster Bank to resolve the situation.

“The Central Bank has been slow to wade into this whole debacle and I am calling on them to ensure this mess is sorted out as a matter of urgency. For one bank to take this long to resolve a ‘technical hitch’ is beyond belief. It raises series questions of the work practices of the bank and whether they were prepared at all for this type of scenario.”

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