Fianna Fáil Press Office
Cllr Catherine Ardagh
Dublin South-Central

15 December 2015

New spam email trying to dupe public with “refunds” must be avoided – Ardagh

Fianna Fáil Cllr Catherine Ardagh is warning the public to be aware of a new spam email purporting to be from Electric Ireland offering customers a refund and to ‘arrange payment’ by sending their personal financial information.

Councillor Ardagh said “these cyber scams are becoming more regular and more sophisticated, people really need to have their wits about them when it comes to unsolicited emails, seemingly offering something that’s too good to be true. In most cases, it is.”

The email in question includes a logo which looks legitimate to ‘Electric Ireland’ and offers a specific refundable amount of money relating to a specific billing period.

Councillor Ardagh, who is a solicitor, added: “For a lot of people who engage with their utility providers online now this type of email might not necessarily raise suspicions immediately. That’s why I’m urging anyone who gets email correspondence purporting to be from a company that they use that they contact them by phone, verify their account details and check-in from there.

“It is extremely important never to enter on a 3rd party website or send via email your bank account information.

“It is really unfortunate that this is a reality of the world we live in now but it is important that the public take the necessary precautions to protect themselves against this type of sinister cyber crime that must be rooted out. In the meantime, vigilance appears to be our best defence,” advised the Councillor.