Fianna Fáil Spokesperson on Public Expenditure Seán Fleming is calling on the new Lottery Regulator to outline what action has been taken on behalf of consumers to resolve a number of recent problems with the National Lottery.
The Lottery Regulator, Liam Sloyan, and the new operators of the National Lottery, Premier Lotteries Ireland, will appear before the Oireachtas Finance Committee next Wednesday following a request form Deputy Fleming.
“Consumers have been hit by a litany of problems with the National Lottery in recent months. From the first ever cancellation of a jackpot, to machines in shops cutting out for an unacceptable length of time, to consumers being unable to scan their tickets on self-service terminals to see if they won,” said Deputy Fleming.
“I am concerned that what used to be a strong brand, which enjoyed much public confidence, is at serious risk of being damaged. We now have a situation where many people who have gone into shops to buy a ticket have been unable to do so as the machine has broken down. Not only is this deeply unfair to consumers and retailers, it can only lead to a loss in revenue for the lottery and the good causes it supports.
“The Lottery Regulator was appointed in the autumn to act on behalf of consumers. But it is clear that consumers are bearing the brunt of a continued lack of regulation since the new operators took over. The role and remit of the new Regulator is still shrouded in mystery and people are wondering what exactly he has been doing while these technical failures have taken place.
“The Regulator and the operators are appearing before the Oireachtas Finance Committee next week following my request. They have a number of questions to answer about what action has been taken to address the technical blunders that have plagued the lotto recently. I will be seeking assurances that consumers will be protected from any threat of further jackpot cancellations and network collapses.”