Fianna Fáil TD for Mayo Lisa Chambers has hit out at Bus Éireann for axing Swinford and Kiltimagh from Route 52, which served as a direct link between these towns and Galway city.
The semi-state company has brought in a new route that will serve Ballina, Swinford, Kiltimagh, Knock and Claremorris but passengers will have to change at Claremorris to continue on to Galway.
Deputy Chambers said, “Despite claiming that it had no intention of reducing the service Bus Éireann has now announced that it’s changing the service from this Sunday, essentially removing Swinford and Kiltimagh from Route 52. This will have a huge impact on locals in these towns and surrounding areas.
“Route 52 is a very popular service and provided a direct link from Swinford and Kiltimagh to Galway city. People use it every day to get to the city, with many relying on it for hospital appointments. This new service will be a major inconvenience for older people as they will be forced to get out at Claremorris, stand on the street and wait for a connecting bus.
“The fact that these changes have been announced 3 days before their implementation speaks volumes about customer care in Bus Éireann – not only is it discommoding passengers, it’s giving very little notice about the changes.
“While the company may claim the new 421 route is an “enhanced” service, older people living in Kiltimagh and Swinford will beg to differ. I will be contacting Bus Éireann on behalf of residents in these towns and urging it to reconsider this nonsensical decision”.